Resetting your password with MyScreenings

If you’ve forgotten your MyScreenings password or need to change it for security reasons, follow these steps.

1. Go to the MyScreenings Login Page

• Visit the MyScreenings portal.
• You will see the Email Address and Password fields.

2. Click “Forgot Password?”

• Below the Login and Sign Up buttons, select the Forgot Password? link.
• A pop-up window will appear asking for your email address.

3. Enter Your Email Address

• Type in the email address associated with your MyScreenings account.
• Click Reset.

• You'll receive a confirmation message stating "A temporary password has been sent to your email address"

4. Check Your Email

• You will receive an email from NMS Health with a temporary password.
• If you don’t see it in your inbox, check your spam or junk folder.
• The email will have a subject line of “Security Alert: Password has been reset”) and include your temporary password.

5. Use the Temporary Password to Log In

• Return to the MyScreenings login page.
• Enter your email address and the temporary password you received.
• Click Login.

6. Create a New Password

• After logging in with the temporary password, you will be prompted to create a new password.
• Enter your new password and confirm it.
• Click Change Password.

7. Confirmation Email

• You will receive a second email confirming your password has been successfully changed.
• If you did not request this password change, please contact MyScreenings support right away at:
  • Email: clientservices@nmshealth.com
  • Phone: (609) 588-6800