Assistance with Incorrect DOB or Legal Name for an Employee or Candidate – NMS Health

If an employee or candidate's date of birth (DOB) or legal name is listed incorrectly, it is important to address the issue promptly to ensure proper documentation and compliance.

Steps to Resolve

Contact NMS Health
- Call Us: Reach out to our support team at 609-588-6800.
- Live Chat: Use the live chat feature on our website at www.nmshealth.com.
Provide Necessary Details
- Share the candidate's:
  - Full legal name as listed.
  - Correct full legal name (if known).
  - Incorrect and correct DOB details.
- Include the authorization form or other relevant documentation, if applicable.
Wait for Confirmation
- Our team will verify and update the information in our system.
- We will notify you once the correction has been made.

Why Prompt Action is Important

Ensuring accurate information prevents delays in processing and guarantees that results are correctly associated with the candidate.

For additional support, email us at clientservices@nmshealth.com if needed.